Refund and Return Policy

1. Scope of This Policy

This policy applies to all orders placed through our website.

By placing an order, you acknowledge and accept this Refund and Return Policy. This policy applies to all products sold by Rejuvenare Peptide-Based Renewal unless a different written agreement is explicitly provided.

2. Refund Policy

Refunds are not offered due to product sensitivity and handling requirements.

• All sales are final once payment is completed.
• No refunds are provided for change of mind, ordering error, or delayed transit.
• No refunds are provided after a shipment is marked delivered.
• Any exception is limited to cases where a refund is required under applicable law.

3. Return Policy

Returns are not accepted for any delivered product.

• We do not accept returns of opened, unopened, used, or unused products.
• Products cannot be returned for exchange, credit, or store balance.
• Returned packages sent without approval may be refused or discarded.

4. Cancellations

Cancellation requests are not guaranteed once an order is submitted.

Orders enter processing quickly. If you submit a cancellation request, we may review it only if fulfillment has not started. Once packing or dispatch begins, cancellation is not available.

5. Damaged or Incorrect Items

Verified fulfillment errors may qualify for a replacement review.

If an order arrives visibly damaged or contains the wrong item, contact us through the contact page as soon as possible after delivery and include your order details and clear supporting photos. After review, a replacement may be offered at our sole discretion. Cash refunds are not issued.

6. Failed Delivery and Address Accuracy

Customers are responsible for providing complete and accurate delivery details.

We are not responsible for losses caused by incorrect address entry, refusal of delivery, or unclaimed packages. Such outcomes are not eligible for refund or return.

7. Chargebacks and Payment Disputes

Please contact us before opening a payment dispute.

If there is a concern with your order, contact our team first so we can review and resolve it. Unfounded or abusive chargebacks may result in account restrictions or refusal of future orders.

8. Policy Changes

This policy may be revised at any time as operations or legal needs change.

Updated policy terms become active once posted on this page. Continued use of the website indicates acceptance of the latest version.